Student Terms

What students need to know when joining a course from an academy on learn.co.uk.

Draft version

Draft for legal review. This policy has been prepared as a draft and has not yet been approved by a solicitor. Some company details may still be missing.

On this page
  1. 1. Registration
  2. 2. Course purchases
  3. 3. Identity of the course seller
  4. 4. Course access periods
  5. 5. Educational materials
  6. 6. Examinations and assessments
  7. 7. Academic integrity
  8. 8. Copyright
  9. 9. Account sharing
  10. 10. Refund and cancellation rights
  11. 11. Behaviour
  12. 12. Course completion
  13. 13. Certificates and qualifications
  14. 14. Technical support
  15. 15. Complaints

1. Registration You need an account to take a course. Give accurate details and keep your login private.

2. Course purchases When you buy or join a course, you are entering a contract with the academy selling it.

3. Identity of the course seller The seller is the academy shown on the course page and on your invoice. learn.co.uk provides the software only.

4. Course access periods The academy decides how long you can access a course. Check the course page before buying.

5. Educational materials Course materials are for your personal learning only, unless the academy allows otherwise.

6. Examinations and assessments Exams may have pass marks, time limits and attempt limits set by the academy. Marking is done by the academy's staff.

7. Academic integrity You must complete assessments yourself. Do not share answers, use someone else to sit an exam, or submit work that is not yours.

9. Account sharing Accounts are for one person. Do not share your login.

10. Refund and cancellation rights Your rights are explained in our Refund and Cancellation Policy (section B) and by the academy.

11. Behaviour Be respectful to staff and other learners and follow our Community Guidelines.

12. Course completion Completion requirements are set by the academy, for example finishing lessons and passing exams.

13. Certificates and qualifications Certificates are issued by the academy, not by learn.co.uk. Buying a course does not automatically guarantee a qualification, employment, insurance cover or professional accreditation. Check with the academy and any relevant professional body before relying on a course.

14. Technical support For course questions, contact the academy. For problems with the Platform itself, contact ⟦not yet provided⟧.

15. Complaints Raise course complaints with the academy first. See our Complaints Policy for how we can help.

Questions about this policy? Contact us.